Terms + Conditions
By accessing or using the Briquettes Online website, you acknowledge and agree to be bound by the following terms and conditions. The contents of this website, including design, images, and text, are protected and may not be copied, reproduced, or used without prior permission. While we make every effort to provide accurate product descriptions and measurements, we cannot guarantee the efficacy of the products in every specific situation. We reserve the right to change information, prices, or products without prior notice.
When placing an order through our website or over the telephone, you will receive an email confirmation once your order has been accepted. All prices displayed include VAT and delivery costs. Payments are processed securely through PayPal / GooglePay / ApplePay in pounds sterling. Upon receiving your order, we will dispatch the products according to the specified delivery schedule.
Upon delivery, the courier will require a signature from the purchaser. If the packaging is damaged, please inspect the goods before signing and notify us immediately. We expect the chosen courier to deliver within the stated time frame, but delays may occur. If access restrictions prevent delivery, additional costs may be charged to the customer.
Under Distance Selling Regulations, you have the right to cancel an order within fourteen days of receipt. If you choose to cancel, return the goods undamaged for a full refund within fourteen days. It is your responsibility to return the goods, and any damage may result in a reduced refund amount. If you are unable to arrange return, we can arrange a courier at an additional cost.
For any complaints about our service or products, please contact us by telephone or email, and we will make every effort to resolve any problems fairly. Your statutory rights are not affected by these terms and conditions.
Richard Carter Ltd is registered with Companies House as a limited company.
By using our website and purchasing our products, you agree to these terms and conditions. If you do not agree with these terms, please refrain from using our site. Thank you for choosing Briquettes Online.
When placing an order through our website or over the telephone, you will receive an email confirmation once your order has been accepted. All prices displayed include VAT and delivery costs. Payments are processed securely through PayPal / GooglePay / ApplePay in pounds sterling. Upon receiving your order, we will dispatch the products according to the specified delivery schedule.
Upon delivery, the courier will require a signature from the purchaser. If the packaging is damaged, please inspect the goods before signing and notify us immediately. We expect the chosen courier to deliver within the stated time frame, but delays may occur. If access restrictions prevent delivery, additional costs may be charged to the customer.
Under Distance Selling Regulations, you have the right to cancel an order within fourteen days of receipt. If you choose to cancel, return the goods undamaged for a full refund within fourteen days. It is your responsibility to return the goods, and any damage may result in a reduced refund amount. If you are unable to arrange return, we can arrange a courier at an additional cost.
For any complaints about our service or products, please contact us by telephone or email, and we will make every effort to resolve any problems fairly. Your statutory rights are not affected by these terms and conditions.
Richard Carter Ltd is registered with Companies House as a limited company.
By using our website and purchasing our products, you agree to these terms and conditions. If you do not agree with these terms, please refrain from using our site. Thank you for choosing Briquettes Online.